Terms & Condition
The following terms and conditions are strictly implemented for Asarita Angkor check-in guests :
1 The resort is only authorized to accommodate properly registered guests. For this purpose, guests are to
present their valid national ID card or passport, or any other valid proof of identity to the relevant resort front desk
employee.
2 Settlement of bills: Bills must be settled upon arrival either by payment in cash or valid credit cards.
3 Guests are to use their rooms for the agreed period. If the guest breaks their stay, money will not be refunded.
4 Guests are to use their rooms for the agreed period. If the period of accommodation is not stipulated in
advance, guests are to check out by 11:00AM on the last day of their stay at the latest, and they are obliged to have
vacated the room by this time.
5 Be advised to keep valuables in your personal rooms. Keep your doors lock closed when not in the room or
when you are sleeping. The resort will not in any whatsoever, be responsible for the loss of guests’ belongings or
any other property.
6 On the basis of an advanced booking the resort is to pencil book any reservation made and 100% security
deposit must be done by resort guest for confirmation of booking. The total contract price to be deposited in the
Resort’s Bank Accounts. Inform us for reservations, so we can give you our bank details.
Cancellation Policy:
◦ A 100% non-refundable deposit is required at the time of booking.
◦ Offer and inclusions cannot be used in conjunction with any other offer, discount or package, and is
non exchangeable, transferrable or redeemable for cash.
7 Rooms will be held until 5:45AM on the following day of your scheduled arrival or your last day of the
scheduled. If you are unable to use your room and fail to arrive before 6:00AM without informing us of your late
or latest arrival, rooms will be released and reservation fee will be forfeited.
8 The resort may offer guests who ask to extend their stay a different room to the one in which they were
originally accommodated.
9 Resorts’ lost items must be paid at the reception desk whenever guest leaves the premises and at the time of
check out. We charge base on the rate card for any loss of the listed items.
10 Management Rights: The management reserves for itself the absolute right of admission to any person in the
resort premises and to request any guest to vacate his or her room at any moments without previous notice and
without assigning any reasons whatsoever. The guest shall be bound to vacate when requested to do so. In default,
the management will be entitled to remove the luggage and belongings of the visitor from the room occupied by
him or her and lock the room or rent the room to another guest. This will only happen if the person(s) occupying
the room(s) are disturbing the place or / and safety from the resort / personnel or other resort guests.
11 Guest may not move furnishings, or interfere with the electrical network or any other installations in the hotel
rooms or on the premises of the resort without the consent of the resort management. If any malfunction is
discovered during your stay please report this to the reception and we will repair this as soon as possible.
12 If the guest becomes ill or injured, the resort can help the provision of medical assistance or, as the case may
be, to arrange for the guest to be taken to hospital, all at the guest expense.
13 Upon departing, guests are obliged to turn off all water faucets, lights in the room and its facilities as well as
the air-con and to shut the door as they leave. Keep your door and windows closed when the air-con is working.
14 Smoking is not allowed inside the room for security reasons.
15 Washing of clothes is not allowed in the room, laundry services is available, ask the reception or the nearest
resort’s staff.
